Simpler – be smarter
Faster – respond to needs
Closer – understand needs

Our vision is:

To be the enterprise that people want to work with and for, in order to create a fully qualified and professional UK construction industry.

We aim to be:

• the expert on construction capacity, productivity and skills intelligence;
• the key influencer of government policy and activity to maximise opportunities for the construction industry;
• the negotiator of the most appropriate partnership and funding deals for the construction industry;
• the creator of an environment which captures industry commitment to new skills and training initiatives;
• commercially focused with the expertise/know-how to drive the business;
• a key provider of skills products and services, delivering to time, quality, cost and customer satisfaction;
• the developer of new solutions to meet changing industry needs;
• an organisation that turns its resources (people, knowledge, finance, technology and facilities) into assets.

Each of CITB-ConstructionSkills’ Directorates has considered in its business plans how they can improve internal communications, improve their staff competencies, make their processes Simpler, Faster, Closer and strive for excellence.

Examples include:

• Increasing strategic and market awareness to ensure staff are well informed about their business and its environment.
• Allowing learning and best practice to be shared swiftly across the business, making it more responsive and flexible.
• Encouraging people to positively challenge the status quo, seek change and simplify processes.
• Stimulating innovation, giving people the encouragement to act on ideas and develop new products and ways of working.
• Promoting commercial awareness, encouraging people to think, act and deliver as a business.
• Retaining, developing and recruiting talented people.