Your feedback

We listen carefully to your feedback on all aspects of our products and services, and endeavour to meet your expectations and deliver exceptional customer experiences.

We continue to seek your opinion on all areas of our performance against our CITB Customer Promises, and deliver further customer focussed improvements where necessary.

Comments and Compliments

If you have some general feedback for us, or just want to let us know about something you think we did well, please let us know using the Customer feedback form.


Your usual Cskills Awards contact will try to resolve your complaint as quickly as they can. However, if this hasn't been possible, please complete the Customer feedback form. We will acknowledge receipt, investigate and do our best to respond to you within 10 working days.