Employers

Comments, Compliments and Complaints

Please feel free to send us your comments

International enquiries

Contact your local Company Development Adviser

England:


Tel: 0344 994 4010
Email: myapprenticeship@citb.co.uk

Scotland:


Tel: 0344 994 8800
Email: scotland.south@citb.co.uk 

Health, Safety and Environment Test

Main booking line - 0344 994 4488

Specialist assistance booking line - 0344 994 4491

Corporate booking line - 0344 994 4492

General email queries - citb.testingcustomerservices@pearson.com

Card Scheme Contacts

Construction Skills Certification Scheme (CSCS)

CSCS
PO Box 114
CITB, Bircham Newton
King's Lynn
Norfolk
PE31 6XD

Telephone : 0344 994 4777

CSCS Online Contact Form

Construction Plant Competence Scheme (CPCS)

CPCS
PO Box 320
CITB, Bircham Newton
King's Lynn
Norfolk
PE31 6WD

Telephone: 0844 815 7274

Online contact form

The Construction Industry Scaffolders Record Scheme (CISRS)

CISRS
PO Box 1055
CITB, Bircham Newton
King's Lynn
Norfolk
PE31 6XQ

Telephone: 0844 815 7223

Online contact form

Certificate of Competence of Demolition Operatives (CCDO)

Customer Services
CITB
Bircham Newton
King's Lynn
Norfolk
PE31 6XD

Telephone: 0844 826 8385

Online contact form

Shopfitting and Interior Contracting Competence Scheme (SICCS)

Customer Services
CITB
Bircham Newton
King's Lynn
Norfolk
PE31 6XD

Telephone: 0844 847 4409

Online contact form

Utilities Engineering (UE) (formerly BES)

Telephone: 0344 994 4020

Cskills Awards contact form

 

 

Association of Construction Assessors and Verifiers (ACAV)

Telephone: 0844 844 0806

Cskills Awards contact form

Website: ACAV

Tunnel Safety Card (TSC)

Telephone: 0344 994 4433

Website: tunnel-safety-card

 

 

CITB Products and Services

Site Safety Plus

Site Safety Plus
CSkills Awards
CITB
Bircham Newton
King's Lynn
Norfolk
PE31 6RH

Tel: 0344 994 4133

National Construction College

  • Tel: 0344 994 4433 (Adult courses)
  • Tel 0344 994 4422 (Apprenticeships)
  • Email: 

nationalconstruction.college@citb.co.uk

Publications

Publications Department
CITB, Bircham Newton
Kings Lynn
Norfolk
PE31 6RH

  • Tel: 0344 994 4122
  • Fax: 0300 456 7758
  • Email: 

publications@citb.co.uk

Levy and Grant

Levy enquiries and Levy

General Levy enquiries

For all Levy queries please contact 0344 994 4455

Levy Return Advice

If you would like a visit from a Levy Grant Verifier to help with completion of your Levy Return please email: verification.team@citb.co.uk

Register with CITB

Register with CITB to gain access to a range of funding and support, easy completion of your levy return or access Grants statements online

Paying Levy by Direct Debit

Set up a Direct Debit or call 0344 994 4455

CITB Grant


If you have a specific query about the payment of your grant claim please contact:

CITB Levy & Grant Customer Services 
CITB 
Bircham Newton 
Kings Lynn 
Norfolk 
PE31 6RH

Local contacts and offices

England North (North East, North West, Yorkshire and Humber)

Head of Employer Services:
Steve Hearty

Regional Delivery Manager:
Mick Hamill

Address:

CITB
Units 1 and 2
674 Melton Road
Thurmaston
Leicestershire
LE4 8BB

Tel: 0344 994 4010
Fax: 0300 456 5571
Email:
myapprenticeship@citb.co.uk
For specific enquiries about Apprenticeship Recruitment please call: 0344 994 4010

England Central (East Midlands, West Midlands and East of England)

Head of Employer Services:
Steve Hearty

Regional Delivery Manager:
Mick O’Flynn

Address:

CITB
Units 1 and 2
674 Melton Road
Thurmaston
Leicestershire
LE4 8BB

Tel: 0344 994 4010
Fax: 0300 456 5571
Email:
myapprenticeship@citb.co.uk

For specific enquiries about Apprenticeship Recruitment please call: 0344 994 4010

England South (South East, South West and London)


Head of Employer Services:
Steve Hearty

Regional Delivery Manager:
Gillian Cain

Address:

CITB
Units 1 and 2
674 Melton Road
Thurmaston
Leicestershire
LE4 8BB

Tel: 0344 994 4010
Fax: 0300 456 5571
Email:
myapprenticeship@citb.co.uk

For specific enquiries about Apprenticeship Recruitment please call: 0344 994 4010

Scotland North

CITB Scotland Strategic Partnerships Director:

Phil Ford


Regional Delivery Manager:
Sandy MacGilvray

Recruitment and Careers Manager:
Stephen Sheridan

Address:

CITB and National Construction College
4 Fountain Avenue
Inchinnan Business Park
Inchinnan
Renfrewshire
PA4 9RQ

Tel: 0344 994 8800
Fax: 0300 456 8796
Email:

Scotland South

CITB Scotland Strategic Partnerships Director: 

Phil Ford


Regional Delivery Manager:
Hugh McCafferty

Recruitment and Careers Manager: 
Stephen Sheridan

Address:

CITB and National Construction College
4 Fountain Avenue
Inchinnan Business Park
Inchinnan
Renfrewshire
PA4 9RQ

Tel: 0344 994 8800
Fax: 0300 456 8798
Email: 

Wales

CITB Wales

Strategic Partnerships Director:

Mark Bodger


Address: 

CITB
Units 4 and 5
Bridgend Business Centre
David Street
Bridgend Industrial Estate
Bridgend
CF31 3 SH

Tel: 0344 994 7000
Fax: 01656 655 232
Email: 

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