Individuals working in the industry

CITB key contacts

Contact us

For general enquiries please contact us on 0344 994 4400 or by using our contact form

Customer feedback

Please feel free to send us your comments

Head office

Bircham Newton
Kings Lynn
PE31 6RH

We aim to respond to all emails within five working days.

Download directions and map to Head Office

Press office

  • Billy Nickson
    0300 456 7574 

For out of hours media enquiries, please contact Richard Purnell on 07786 336 243

CITB products and services contacts

Card Schemes

  • Utilities Engineering: 0344 994 4133
  • Construction Skills Certification Scheme (CSCS): 0344 994 4777
  • Construction Plant Competence Scheme (CPCS): 0844 815 7274
  • Certificate of Competence of Demolition Operatives (CCDO): 0844 826 8385
  • Construction Industry Scaffolders Record Scheme (CISRS): 0844 815 7223


Please feel free to contact the Construction Skills Certification Scheme using our online contact form

Site Safety Plus

Site Safety Plus
CSkills Awards
Bircham Newton
King's Lynn
PE31 6RH

Tel: 0344 994 4133

Health, Safety and Environment Test

  • Tel 0344 994 4488 for more information and to book
  • Specialist assistance booking line - 0344 994 4491
  • Corporate booking line - 0344 994 4492
  • Email Bookings team   

National Construction College

  • Tel: 0344 994 4433 (Adult courses)
  • Tel 0344 994 4422 (Apprenticeships)
  • Email NCC


Publications Department
CITB, Bircham Newton
Kings Lynn
PE31 6RH

Levy and Grant

Levy enquiries and Levy

General Levy enquiries - please contact 0344 994 4455 or email the Levy & Grant team

Levy Return Advice

If you would like a visit from a Levy Grant Verifier to help with completion of your Levy Return please email:

Register with CITB

Register with CITB to gain access to a range of funding and support, easy completion of your levy return or access Grants statements online.

Paying Levy by Direct Debit

Set up a Direct Debit or call 0344 994 4455

CITB Grant

If you have a specific query about the payment of your grant claim please contact:

Levy & Grant Customer Services 
Bircham Newton 
Kings Lynn 
PE31 6RH

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