The Learner Voice gives apprentices the chance to provide feedback on the service they receive from CITB and their college (or training provider).
Apprentices fill in confidential questionnaires at different stages of their programme to highlight any issues or problems they are facing. Apprenticeship officers also run Learner Voice meetings with their apprentices.
All complaints and recommendations given by apprentices are taken seriously and help CITB and the colleges (or training providers) to improve on the service it provides.
Health & Safety and Accident Reporting
CITB takes its responsibilities to apprentices very seriously and is committed to ensuring their safety at all times