CITB VISION 2020: CITB to award outsourcing contract to SSCL


CITB (The Construction Industry Training Board) has today announced its intention to sign an enabling partner agreement with SSCL (Shared Services Connected Ltd). This new partnership comes as part of CITB’s Vision 2020 programme of reform to better meet the demands of the British construction industry. CITB will take on a more strategic and influential role focusing on securing the right training mix, high standards and quality assurance building employer confidence in the market.

From February 2019, SSCL will take over the following activities on behalf of CITB - HR, Finance, Procurement, Technology and Change (Corporate Performance), Apprenticeship Processing and certain Customer Operations. 

CITB colleagues in affected teams may be eligible to have their employment transferred (TUPE) to SSCL and others could be retained by CITB. Any transfer of employees will be undertaken in a phased approach. These colleagues are currently based in offices in Bircham Newton, London, Thurmaston, Bridgend, and Inchinnan whilst some are also mobile workers. CITB expects the majority of the 337 colleagues across the impacted teams will transfer to SSCL as part of these arrangements.

SSCL is a joint venture between the UK Cabinet Office and Sopra Steria. They have a proven track record of providing high quality operational services to some of the UK’s largest public bodies, including the Environment Agency and Department for Work and Pensions.

The contract is being awarded to SSCL following an exceptionally robust procurement process. A standstill period is in effect, with CITB due to sign the contract with SSCL in early December.

From December CITB will begin work with SSCL to transition services across. By working in close partnership, this transfer will avoid any disruption to CITB customers.

Sarah Beale, CEO of CITB, said:

‘Partnerships are at the heart of our Vision 2020 strategy, so that we can achieve more for our industry and modernise our business.

‘SSCL is an industry leader in delivering core services to organisations that are similar to CITB. Our new partnership will modernise our systems and bring the latest innovations in service to our customers.

‘This next phase of CITB’s modernisation is being delivered on time and as promised to British construction and the government. It will allow CITB to focus on our priorities and become a leaner, more agile organisation that delivers the skills needed by British construction.

‘We do not underestimate the impact that this will have on our colleagues, who are incredibly talented and committed. I see the fantastic work they do every day, and this decision to outsource is in no way a reflection on their skills and abilities.

‘SSCL’s commitment to staff care and development was an important factor when we were looking at this partnership. We will be working closely in the coming weeks to support CITB colleagues affected by these changes.’

John Neilson, Chief Executive of SSCL said:

‘We are pleased SSCL’s proposal to provide enabling partner services has been approved by CITB (the Construction Industry Training Board) and contracts will be signed in early December.  SSCL will deliver a wide range of business support services to CITB from February 2019.  In that process, we remain deeply committed to working with CITB colleagues to ease the transition to the new ways of working.

‘SSCL has a track record of successful large-scale transformation and delivers digital and technology services to the public sector enabling public sector clients to benefit from efficiency savings; and we look forward to working with CITB to achieve its Vision 2020 programme of reform to fulfil their role supporting British construction.’

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