Find out what is a CITB Approved Training Organisation (ATO)
Approved Training Organisations (ATOs)
ATO customer service telephone lines
Due to ongoing challenges outside of our control surrounding COVID-19, we have had to temporarily close our customer service lines for ATO customers.
This is a temporary reduced service and will be regularly reviewed in line with government advice. We will provide an update as soon as we have a clear date for service to return to normal.
Please see our Urgent messages page for more information and alternative contact details.
Find out what you need to do to become a CITB ATO.
Apply to become an Approved Training Organisation
Learn how to add a course or update a learner's training record
Learn about how CITB manages its relationship with ATOs