What do the National Construction College, Apple and Amazon have in common? The National Construction College scored 67.4 in the recognised Net Promotor Score (NPS) system for measuring customer feedback. This means that our customers rate us as outstanding, putting us in the same bracket as highly respected global companies like Apple and Amazon.
2013/14 NET Promotor Scores:
|National Construction College
|First Direct Banking
|Tesco mobile phone
|Direct Line Claims
The National Construction College uses the Net Promotor Score (NPS) system to obtain a clear measure of performance through our customers' eyes by asking each delegate who attends the course (visit netpromoter.com for a full explanation).
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