Hire and Rental Desk Operative

Module name

Day off job training

NVQ Induction; SAP Induction; Introduction to ERR; Generic  Health and Safety to include Fire Extinguisher, First Aid, Manual Handling plus PAT testing


Tool Hire Product Training 


Hammers,Breakers and Drills 


Diamond Cutting and Drilling 


Cutting,Grinding and Abrasive Wheels   
Concrete  Equipment, Sanders, Planers   
Cleaning and Decorating Equipment  
Soft Skills4
Customer Care; Roles and Responsibiilties;   


Personal Presentation; Phone Techniques; Product Advice and Legal  
Tool Hire Product Training5
Heating, Drying and Air Conditioning plus LPG   
Garden Equipment  
Engineering Equipment   
Woodworking and Fixing Equipment   
Scaffold Towers, MEWPs and Booms  
Soft Skills4
Dispute Resolution; Logistics; Legislation Refresher  
Demonstration Techniques; Stock Control and Housekeeping; Basic Payment Procedures; Environmental Issues  
Total 22 Days

NOCN_Cskills Awards Level 2 NVQ Diploma in Hire and Rental Operations

18 months - Off job modules spread over 12 months, followed by six months' portfolio build and assessment.

Hire Association of Europe - HAE
Contact: Stuart Tyrrell
0121 380 4623

  • Midlands