Government support and benefits

If you have just lost your job, or are at risk of being made redundant as a result of Carillion's closure, the UK government has several existing services to help you during this period.

You can also get information on Carillion's liquidation and how this affects you, as well as support and advice from other organisations.

Before you start looking into claiming benefits, check your employment contract. Your contract should give you details of any redundancy payments that you may be entitled to.

The benefits you can claim depend on where you live and your circumstances. You may be able to claim either Universal Credit or Jobseekers Allowance. There may be other benefits that you could claim such as Council Tax Reduction.

Use the benefits calculators on GOV.UK to find out what benefits you could claim.

To claim benefits, you will need to apply online at GOV.UK.

After making a claim

Depending on which benefit you claim, you may have to attend an interview at your local Jobcentre Plus within several days of making that claim. You'll be told after you apply for benefits if you need to attend an interview.

When you attend the interview, you will be assigned a work coach who will be able to tell you when you can expect your first payment.

If you claim Universal Credit, it can take up to 6 weeks for your claim to be assessed and your first payment to arrive. You could apply for an advance if you need help with your living costs while waiting for your first payment.

Your work coach will also advise you on:

  • - what you can do to find a new job, such as registering with a recruitment agency, or regularly checking online jobs boards for suitable vacancies
  • - other organisations who could offer you additional resources and support.

If you're already claiming benefits such as Universal Credit, make sure that you tell Jobcentre Plus immediately that your circumstances have changed. If you don't do this, your benefit payments may be affected.

Find your nearest Jobcentre Plus.

If you work for Carillion or one of the companies in their supply chain and you're at risk of being made redundant, you could be eligible to claim benefits in advance of your end date.

Before you start looking into claiming benefits, check your employment contract. Your contract should give you details of any redundancy payments that you may be entitled to.

Note: if you're already claiming benefits such as Universal Credit, make sure that you tell your local Jobcentre Plus immediately that your circumstances have changed. If you don't do this, your benefit payments may be affected.

You can find out what benefits you could claim and how to make a claim on the GOV.UK website.

You could be eligible to claim benefits if you're:

  • - on a zero hours contract, or
  • - your employer has reduced your work hours or wages as a result of Carillion's collapse.

What you can get will depend on the number of hours you work and the wages you earn, as well as your personal circumstances.

For Universal Credit, your benefit payment will be worked out using the wages you earn.

To be eligible to claim Jobseekers Allowance, you cannot:

  • - work an average of 16 hours or more per week, or
  • - earn more than a specific set amount.

Note: if you're already claiming benefits such as Universal Credit, make sure that you tell  local Jobcentre Plus immediately that your circumstances have changed. If you don't do this, your benefit payments may be affected.

Go to the GOV.UK website to find out what benefits you could claim and how to make a claim.

If you're self-employed and you were working for Carillion or one of the companies in their supply chain at the time of the collapse, you could make a claim for benefits.

In order to claim benefits, you will need to provide details of your self­-employment and your income. For more details on the information you need to provide, see Self-employment and Universal Credit.

Go to the GOV.UK website to find out what you could be eligible for and apply for benefits.

Further information

PwC has been appointed as the official liquidators of Carillion.

You can find more information on the PwC website on what will happen now that Carillion is being liquidated.

You can also call their helpline on 0800 0639 282 (open 24 hours a day, 7 days a week).

Redundancy factsheet

CITB and the Department for Work and Pensions (DWP) have prepared a redundancy and benefits factsheet tailored to workers and subcontractors affected by Carillion's closure:

More support and advice

The following organisations offer advice and support to people who are experiencing redundancy or insolvency:

Employer support

  • If you're an employer who may have to make your workers redundant, you can find advice on the ACAS website.
  • Banks are offering advice and support to their small business customers affected by Carillion's closure. Some of the support being offered include increased overdrafts, repayment holidays, and bad debt protection reviews.
    See UK Finance for more details on available banking support.
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