• language Language
  • Trade specific competencies
  • Overview
  • Sector overview
  • Routes to competence
  • Functional map
  • Core construction competencies
    • Conform to general health, safety and welfare (CC001)
    • Conform to productive working practices (CC002)
    • Move, handle and store resources (CC003)
  • Core trade competencies
    • Interpret Information
    • Safe work practices
    • Selection of resources
    • Minimise the risk of damage
    • Meet the contract specification
    • Approach to work
    • Equality, Diversity and Inclusion
    • Net Zero
    • Digital Skills
    • Retro Fit
    • Continuous Improvement
  • Trade specific competencies
    • Install Shutter Systems (DSG03)
    • Service and Maintain door, gate or shutter systems (DGS-01)
    • Dismantle and Repair door, gate or shutter systems (DGS-04)
  • Experience
  • Behaviours
  • References/Glossary
Shutter and Roller Door Installer and Service Technician

Dismantle and Repair door, gate or shutter systems (DGS-04)

You must be able to:

Safe working environment and practices 

  • Demonstrate application of relevant standards, regulations and codes of practice for working with door, gate or shutter systems

Tools and Equipment

  • Safely and competently use and maintain hand tools, power tools and equipment for dismantling and repairing door, gate or shutter systems

Preparation of work

  • Risk assess the door, gate or shutter system to be dismantled or repaired to include:

    • the structural integrity of the surrounding area and aperture

    • accessibility of all working parts of the complete system

    • determine a safe method of working

    • dynamically risk assess individual site-specific hazards

    • determine that the existing structural integrity is suitable for the repair of the door, gate or shutter

    • ensure that the area of work is safely cordoned off to establish the safety of the employee and other users

Implementation of work

  • Identify and resolve problems and technical challenges when dismantling and repairing door, gate or shutter systems within the limit of the product specification and its application

  • Dismantle, repair or remove powered or manual commercial door, gate or shutter systems based on working instructions:

    • sectional doors

    • vertical moving doors

    • horizontally sliding and swing doors

    • gate systems

    • barrier systems

  • Dismantle, repair or remove powered or manual pedestrian and residential door or gate systems based on working instructions:

    • domestic garage doors (panel, rolling or sectional constructions)

    • slide, swing, and folding doors

    • revolving doors

    • gate systems

    • barrier systems

  • Dismantle, repair or remove various powered or manual shutter systems based on working instructions:

    • roller shutters and grilles

    • sectional

    • vertically moving

    • horizontally acting

    Powered products only:

  • Apply control circuits, testing, fault finding, integration with motors, control boards, and safety sensors for powered doors, shutters or gates:

    • connect, adjust, and test repaired door, gate or shutter systems and associated activation and safety sensors

    • verify the operational functionality of the repaired system

    • repair third party certified doorsets in line with manufacturers’ instructions or to meet the tested scheme requirements

    • test operational functionality and safety devices of the door gate and shutter system

Functionality and Safety Checks

  • Analyse data and make adjustments to ensure that maximum door, gate and shutter speeds are not exceeded

  • Carry out a residual risk assessment and complete any corrective actions required

  • Identify when a door, gate and shutter system is unsafe and needs to be turned off

  • Communicate when a door, gate and shutter system is deemed to be unsafe and issue an unsafe system notice

Teamwork & Communication

  • Work effectively within a team environment and be mindful of the needs of other occupations involved in the dismantling and repair process

  • Effectively communicate operational instructions, principles, user training and safety measures, to clients, customers, or their representatives

Next: Knowledge

You must know and understand:

Safe working environment and practices

  • Follow principles of minimum intervention and reversible alterations

  • Determine the operational safety requirements of door, gate or shutter systems

  • Recognise situations requiring specialist skills or knowledge beyond your own, stop work immediately, report your findings, and seek assistance

  • Safely work with and around plant and machinery, and work at height using the correct access and fall prevention equipment

  • Demonstrate knowledge of current relevant standards, legislation, regulations and procedures for working with door, gate or shutter systems

  • Access and use operation, safety and maintenance documentation including:

    • risk assessments and method statements (RAMS)

    • machinery safety

    • COSHH

    • operational instruction manuals (O&M)

    • declaration of performance

    • declaration of conformity

    • conformity marking

  • Identify potential hazards and risks:

    • the impact on other utility systems (fire, security alarms)

    • hazardous substances (asbestos, lead)

    • transportation considerations

Tools and Equipment

  • Review select, utilise maintain the correct hand tools, power tools, and equipment safely

  • Identify when hand tools, power tools and equipment is unsafe and cannot be used

  • Ensure unsafe hand tools, power tools and equipment are correctly labelled and removed from service

  • Identify the principles of risk assessing and scoring, machinery directive, guarding and signage

Preparation of work

  • Confirm requirements, methods of work, resources, and materials conform to specifications

  • Identify where a repair procedure is not safe, possible or viable

  • Recognise the various parts and components that make up a door, gate or shutter system, their suitability for the intended use, functions, interactions, and dependencies on each other

  • Position and erect supports

  • Review and select the correct resources to safely dismantle or repair a door, gate or shutter system:

    • labour requirements

    • access and lifting equipment

    • specialised tools required

    • consumables

    • fittings and fixings

    • additional support services required

    • third party certification requirements

  • Identify the resources required and their applications including:

    • the types of door, gate or shutter systems and their components

    • different repair and replacement materials or components

    • interpret operational instruction manuals (O&M)

    • quantities, sizes, lengths, areas, and material wastage when dismantling or repairing door, gate or shutter systems

    Powered products only:

  • Ensure that the power supply is safely isolated and locked off before commencing any work on a door, gate or shutter system

  • Identify the resources required and their applications including:

    • drive systems

    • sensors

    • safety edges (pressure sensitive protective equipment - PSPE)

    • non-contact presence detection (electro sensitive protective equipment ESPE)

    • switching technology

Implementation of work

  • Evaluate, secure, dismantle, clean and repair door, gate or shutter systems based on risk assessments and methods of work

  • Evaluate, secure, safely dismantle and remove door, gate or shutter systems based on risk assessments and methods of work

  • Maintain awareness of specific procedures for working on buildings of historical significance

  • Diagnose requirements, disassemble, remove, repair and replace worn or damaged components and reassemble door, gate or shutter systems

  • Recognise the structural composition of mounting and fixing points

  • Disassemble, repair or replace unserviceable, damaged and worn components of door, gate, or shutter systems

  • Correctly use control and guide lifting techniques and appliances

  • Ensure repairs meet quality requirements

  • Adjust door gate or shutter systems, where adaptions can be made within the limitations of:

    • the product type

    • current legislation and standards

    • a safe, compliant and efficient operation

    Powered products only:

  • Apply control circuit applications knowledge to meet a specification and safe operating standard, replacing components as required including:

    • electrical wiring and control systems

    • control systems with motors, control boards, and safety components

    • activation and safety sensors, electro-sensitive protective equipment (ESPE) and pressure-sensitive protective equipment (PSPE)

Functionality and Safety Checks

  • Inspect, check, and test the operation of doors, gates, or shutter safety devices

  • Use the correct equipment to inspect and test the safe and efficient operation of door, gate or shutter system

  • Recognise a third party certified doorset and the associated instructions

  • Identify the criteria that constitutes an unsafe system

  • Process and document the issuing of an unsafe system notice

  • Determine the consequences of failing to issue and correctly document the issuance of an unsafe system notice

Teamwork & Communication 

  • Collaborate effectively within a team environment and be mindful of the needs of other occupations involved in the dismantling and repair process

Next: Experience