The development of the Complex Ceiling Competence Framework aims to establish a structured, standardised approach for assessing and ensuring the competency of installers working within the Interior Systems sector. The framework serves to address the growing demand for high-quality and safe installations, promoting the development of skilled professionals who meet industry standards and maintaining the skills and knowledge of those already in the industry.
The framework outlines key competencies required for Complex Ceiling Installers, including health and safety, training and qualification landscape and any re-validation requirements. It is designed to guide employers, workers, regulatory bodies, industry professionals and training providers to create a consistent and accountable approach to competency for Complex Ceilings. This competency model is intended to reduce risks associated with poor practices, improve building performance, and ensure compliance with relevant regulations and standards.
Development process
The development process involved extensive consultation and collaboration through a series of working group meetings with SLG10 Installation and Maintenance (previously WG2 Installers), FIS, employers, manufacturers, training providers and CITB. An online survey and webinar were also available to present the Competence Framework and offer an opportunity to review, provide feedback, support and validate the framework development.
Thorough analysis of existing competencies, standards, training, qualifications, current working practices and known issues and challenges were carried out to produce the framework and identify actions that needed to be addressed.
The working groups were generally very well attended and were conducted in a very cooperative, open and friendly manner with all participating getting the opportunity to contribute to the discussions and work being done in relation to the SKEB.
Outcomes and findings
The following actions have been identified and will be addressed as part of an implementation plan:
Develop Scottish and Welsh specific pathways
Update and maintain National Occupational Standards (NOS) attached to this pathway
Develop short duration training courses to support the Competence Framework
Introduce Fire Safety in Building training as a mandatory competence requirement
The existing National Occupational Standards (NOS) were used as the basis to develop the Competence Framework. The NOS and subsequent NVQ went through a revision and update in 2021. With this alignment to the NOS, it has been identified these standards and vocational qualifications are still fit for purpose but should be reviewed to ensure they are fully aligned to the competence framework.
The working group have also identified the experience and behaviour requirements. When adapted either individually or through an organisation, these will promote a culture of self-development, responsibility and reinforce positive values. The experience requirements encourage the management of practice and quality of works, as well as encouraging the methodology of the framework to be adopted in all workplace scenarios, even those outside the scope of this framework to encourage a positive attitude towards the implementation of competency.