Contact CITB

Health, safety and environment (HS&E) test

• Online booking
• Email: citb.testingcustomerservices@pearson.com
• Main telephone number: 0344 994 4488
• Special assistance: 0344 994 4491
• Corporate booking: 0344 994 4492
• Working hours: 8am to 8pm, Monday to Friday; 8am to 12pm, Saturday. Closed on Bank Holidays.

Site Safety Plus (SSP)

• Tel: 0344 994 4133
• Postal address:
  
  Site Safety Plus
  CITB
  Bircham Newton
  King's Lynn
  Norfolk
  PE31 6RH

National Construction College (NCC) course enquiries and bookings

• Tel: 0344 994 4433
• Email: nationalconstruction.college@citb.co.uk
• Working hours: 8:45am to 5pm, Monday to Thursday; 9am to 4pm, Friday. Closed on Bank Holidays.

Construction Plant Competence Scheme (CPCS)

• Online enquiry form
• Tel: 0844 815 7274
• Postal address:
  
  CPCS
  NOCNJOBC Cards
  PO Box 1242
  King's Lynn
  PE30 9FQ
  
  
• Working hours: 8am to 5pm, Monday to Thursday; 8am to 4pm on Friday. Closed on Bank Holidays.
• If your feedback relates to the CSCS card scheme please contact CSCS directly.

Construction Skills Certification Scheme (CSCS)

• Tel: 0344 994 4777
• Web: www.cscs.uk.com/contact

Postal address:

CSCS
Teleperformance
Unit 16
Coalfield Way
Ashby-de-la-Zouch
LE65 1JF

• Working hours: 8am to 6pm, Monday to Friday. Closed on Bank Holidays.

Other card schemes

Construction Industry Scaffolders Record Scheme (CISRS)

• Online enquiry form
• Tel: 0844 815 7223
• Postal address: 
  
  CISRS
  NOCNJOBC Cards
  PO Box 1242
  King's Lynn
  PE30 9FQ

Certificate of Competence of Demolition Operatives (CCDO)

• Tel: 01442 217 144
• Email: ndtg@demolition-nfdc.com
• Web: www.ndtg.org

General grant enquiries

• Tel: 0344 994 4455
• Email: levy.grant@citb.co.uk

Grant claim enquiries

• Tel: 0344 994 4455
• Email: levy.grant@citb.co.uk
• Postal address:
  
  CITB Levy & Grant Customer Services
  CITB
  Bircham Newton
  Kings Lynn
  Norfolk
  PE31 6RH

General enquiries, Levy Return advice and setting up a Direct Debit to pay your Levy

• Tel: 0344 994 4455
• Email: levy.grant@citb.co.uk
• Working hours: 8am to 6pm, Monday to Friday. Closed on Bank Holidays.

Register with CITB

To be able to apply for CITB grants, you need to be registered for CITB Levy. Find out how to register with CITB.

For all queries contact

Employer.ApprenticeshipQueries@citb.co.uk

• Tel: 0844 994 4047
• Email: ctdservices@citb.co.uk
• Working hours: 8.45am to 5pm, Monday to Thursday; 9am to 4pm Friday. Closed on Bank Holidays.

Head office

• Tel: 0344 994 4400
• Email: welcome@citb.co.uk
• Postal address:
  
  
  Sand Martin House
  Bittern Way
  Peterborough
  PE2 8TY

We aim to respond to all emails within five working days.

Chief Executive

• Postal address:
  
  Sarah Beale
  Chief Executive
  
  CITB Head Office
  Sand Martin House
  Bittern Way
  Peterborough
  PE2 8TY

Chairman's office

• Postal address:
  
  Peter Lauener
  Carthusian Court
  12 Carthusian Street
  London
  EC1M 6EZ

Kent (Erith)

National Construction College
SouthManor Road
Erith
Kent
DA8 2 AD

Glasgow (Inchinnan)

CITB and National Construction College
4 Fountain Avenue
Inchinnan
Renfrewshire
PA4 9RQ

Telephone - 0344 994 8800
Fax - National Construction College - 0344 994 8801

Birmingham (King’s Norton)

National Construction College, Midlands 83 Lifford Lane
King’s Norton
Birmingham
B30 3JH

London (Central)

12 Carthusian Street
London
EC1M 6EZ

Leicester (Thurmaston)

Units 1 and 2 
674 Melton Road 
Thurmaston 
Leicestershire
LE4 8BB

CITB Advisors can support you in diagnosing skills gaps, advising on apprenticeships, legislation and training, as well as signposting you to other sources of help and advice.

CITB Advisors provide advice to businesses on levy and grant information by discussing your needs and options with you. Our support is industry-wide and includes services for Small Medium Enterprises (SMEs), Federations and large construction employers.

Please contact your local CITB Advisor, if you have a question for them.

For CSCS related enquiry, please contact: 0344 994 4777 between 8am to 6pm, Monday to Friday (closed on Bank Holidays), or visit the CSCS website

England

East of England

• Buckinghamshire and Hertfordshire
• East Anglia
• Essex
• Greater Cambridgeshire and Greater Peterborough

East Midlands

• Derby, Derbyshire, Nottingham and Nottinghamshire
• Greater Lincolnshire
• Leicester and Leicestershire
• South East Midlands (SEMLEP)

London and Greater London

• East London
• North London
• South London
• West London

North West England

• Cheshire and Warrington
• Cumbria
• Greater Manchester
• Lancashire
• Liverpool

North East

South East England

• Berkshire and Oxfordshire
• Buckinghamshire and Hertfordshire
• Coast to Capital and Enterprise M3
• Kent and East Sussex
• Solent

South West England

• Dorset and Wiltshire
• Cornwall and Isles of Scilly
• Heart of the South West - Somerset
• Heart of the South West - Devon
• West of England - Gloucestershire
• West of England - Bristol

West Midlands

• Black Country
• Coventry and Warwickshire
• Greater Birmingham and Solihull
• Stoke on Trent and Staffordshire
• The Marches
• Worcestershire

Yorkshire and the Humber

• Humber
• Leeds
• Sheffield
• York, North Yorkshire and Tees Valley

Scotland

• Angus, Dundee, Perth 7 Kinross and Fife
• Aberdeenshire (including Aberdeen), Moray and the Shetlands
• Argyll and Bute, Stirling West and Dunbartonshire
• Clackmannashire, the Lothians and Edinburgh
• Dumfries, Galloway and Scottish Borders
• Glasgow, East Dunbartonshire and Larnarkshire
• Glasgow, Renfrewshire and East Renfrewshire
• Highlands, Eilean Siar and the Orkneys
• Inverclyde and Ayrshire (north, east and south)
• Lanarkshire (north and south) and Falkirk

Wales

• Bridgend, Rhondda Cynon Taff and Merthyr Tydfil
• Cardiff and the Vale of Glamorgan
• Ceredigion, Pembrokeshire and Carmarthen
• Denbighshire and North Powys
• Flintshire and Wrexham
• Isle of Anglesey, Gwynedd and Conwy
• Newport, Caerphilly, Blaenau Gwent, Monmouthshire and Torfaen
• Swansea, Neath Port Talbot and South Powys

For media enquiries, please email press.office@citb.co.uk

This email is for journalist enquiries only.

• Tel: 0344 994 4122
• Email: publications@citb.co.uk
• Postal address:
  
  Publications Department
  CITB, Bircham Newton
  Kings Lynn
  Norfolk
  PE31 6RH

General enquiries

• Online enquiry form
• Tel: 0344 994 4400
• Working hours: 8:45am to 5pm, Monday to Thursday; 9am to 4pm, Friday. Closed on Bank Holidays.

Customer feedback

Fill in our online form to give us general feedback, or to let us know about something you think we did well.

CSCS feedback should be directed to https://www.cscs.uk.com/contact/

Stay up to date with CITB

Fill in our online form to tell us how you want to be kept informed by CITB.

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