Contact CITB
Coronavirus - COVID-19
At present, some of our telephone information lines are unavailable. If you need to contact us, please continue to use the forms and email contacts given in the relevant sections below.
CSCS
For CSCS related enquiry, please contact: 0344 994 4777 between 8am to 6pm, Monday to Friday (closed on Bank Holidays), or visit the CSCS website. Please note that we are currently experiencing high call volumes regarding card schemes. For any other queries, please see the relevant sections below.
Course or test booking, and card scheme enquiries
Health, safety and environment (HS&E) test
- Online booking
- Email: citb.testingcustomerservices@pearson.com
- Main telephone number: 0344 994 4488
- Special assistance: 0344 994 4491
- Corporate booking: 0344 994 4492
- Working hours: 8am to 8pm, Monday to Friday; 8am to 12pm, Saturday. Closed on Bank Holidays.
Site Safety Plus (SSP)
- Postal address:
Site Safety Plus
CITB
Sand Martin House
Bittern Way
Fletton Quays
Peterborough
PE2 8TY
National Construction College (NCC) course enquiries and bookings
- Tel: 0344 994 4433
- Email: nationalconstruction.college@citb.co.uk
- Working hours: 8:45am to 5pm, Monday to Thursday; 9am to 4pm, Friday. Closed on Bank Holidays.
Queries or complaints relating to the card schemes, such as wanting to make a card application, progress an existing application, or obtain general info about the card scheme, should be directed to the card scheme owners:
CSCS cards:
- Tel: 0344 994 4777
- Email: customerservice@cscs.co.uk
- Website: www.cscs.uk.com
CPCS cards:
- Tel: 0300 999 1177 option 1
- Email: cpcs@jobcards.org
- Website: www.nocnjobcards.org
CISRS cards:
- Tel: 0844 815 7223
- Email: cisrs@jobcards.org
- Website: www.nocnjobcards.org
- CCDO cards:
- Tel: 01442 217 144
- Email: ndtg@demolition-nfdc.com
- Website: www.ndtg.org
Levy or grant enquiries
Grants Scheme applications and enquiries
Tel: 0344 994 4455
Email: levy.grant@citb.co.uk
General enquiries, Levy Return advice and setting up a Direct Debit to pay your Levy
- Tel 0344 994 4455
- Email: levy.grant@citb.co.uk
- Working hours: 8am to 6pm, Monday to Friday. Closed on Bank Holidays.
Register with CITB
To be able to apply for CITB grants, you need to be registered for CITB Levy. Find out how to register with CITB.
CITB apprenticeships
For all queries contact: customerengagement@citb.co.uk
Getting in touch
CITB Advisers can support you in diagnosing skills gaps, advising on apprenticeships, legislation and training, as well as signposting you to other sources of help and advice.
CITB Advisers provide advice to businesses on levy and grant information by discussing your needs and options with you. Our support is industry-wide and includes services for Small Medium Enterprises (SMEs), Federations and large construction employers.
You can contact an available CITB Advisor by emailing: customerengagement@citb.co.uk
Alternatively you can use the list below to locate any advisor in your geographical area.
Our most frequently asked questions are on the following topics:
CSCS enquiries:
For any CSCS related enquiry, please first contact: 0344 994 4777 between 8am to 6pm, Monday to Friday (closed on Bank Holidays), or visit the CSCS website.
HS&E Test and Site Safety Plus enquiries and course bookings.
To book a HS&E Tests or Site Safety Plus course and have the opportunity to have a live chat with a advisor then please click here or call 0344 994 4488.
Wales
| Name | Phone number | Location | |
|---|---|---|---|
|
Aled Hughes |
07795800573 |
Advisor: Isle of Anglesey, Conwy and Gwynedd Advisor: Caerphilly, Torfaen, Blaenau Gwent, Monmouthshire, Newport, Merthyr Tydfil, Bridgend |
|
|
Emrys Roberts |
07881514865 |
Advisor: Wrexham, Flintshire, Denbighshire and North Powys |
|
|
Helen Murray |
07500096107 |
Advisor: Ceredigion, Carmarthenshire and Pembrokeshire |
|
|
John Evans |
07748238704 |
Advisor: Swansea, Neath Port Talbot and South Powys |
|
|
Suzanne Perkins |
07770678353 |
Advisor: Cardiff, Vale of Glamorgan and Rhondda Cynon Taf |
England – South & London
| Name | Phone number | Location | |
|---|---|---|---|
|
Jan Rejek |
07767325397 |
Advisor: Cambridgeshire |
|
|
Martin Bruton |
07824351208 |
Advisor: Gloucestershire |
|
|
Elizabeth Steel |
07768003933 |
Advisor: Solent LEP area Southampton/New Forest& Isle of White |
|
|
Katie Smith |
07720037256 |
Advisor: Heart of the South West LEP area Somerset and Swindon and Wiltshire |
|
|
Karen Blacklaw |
07775805033 |
Advisor: Cornwall & Isles of Scilly |
|
|
Angus Hamilton |
07876790029 |
Advisor: Heart of the South West LEP area South Devon |
|
|
Christopher Gingell |
07771814829 |
Advisor: West of England LEP area Bristol |
|
|
Jacquee Say |
07917556997 |
Advisor: Solent LEP area Portsmouth & Oxfordshire & Thames valley |
|
|
Allison Stone |
07769672649 |
Advisor: London South East |
|
|
Kerry Andrews |
07825906684 |
Advisor: London South East |
|
|
Derek Agnew |
07770800977 |
Advisor: London North |
|
|
Samantha Mclaughlin |
07776092946 |
Advisor: London South East |
|
|
Fatimah Sulaiman-Hon |
07818473661 |
Advisor: London West |
|
|
James Thomas |
07747118839 |
Advisor: London East |
|
|
Laura McNeil |
07467330650 |
Advisor: Suffolk |
|
|
Marc Pope |
07866786591 |
Advisor: Sussex |
|
|
Sarah Peace |
07557541248 |
Advisor: Buckinghamshire & Berkshire |
|
|
Anneli Somlo |
07768083882 |
Advisor: Hertfordshire |
|
|
Nathan Kuyper |
07387014170 |
Advisor: Kent |
|
|
Darren Lawrence |
07909681147 |
Advisor: Dorset & Surrey |
|
|
Heidi Greenham |
07552251712 |
Advisor: Enterprise M3 LEP area Hampshire |
|
|
Florence Hale |
07825421068 |
Advisor: Bath |
|
|
Alan Bridgman |
Alan.Bridgman@citb.co.uk |
07827082270 |
Advisor: Essex |
|
Claire Daly |
Claire.Daly@citb.co.uk |
07793666028 |
Advisor: Norfolk |
|
Nicky Dady |
Nicky.Dady@citb.co.uk |
07770860081 |
Advisor: Peterborough |
England - Midlands and North
| Name | Phone number | Location | |
|---|---|---|---|
|
Sharon Brown |
07823520631 |
Advisor: Liverpool City Region |
|
|
David Rowlands |
07887984897 |
Advisor: Cheshire & Warrington |
|
|
Susan Geary |
07818008847 |
Advisor: Nottinghamshire |
|
|
Allison Morris |
07771652577 |
Advisor: Tees Valley , Durham & Sunderland |
|
|
Laura Wilson |
07795475227 |
Adviser: North East |
|
|
John Long |
07880095664 |
Advisor: York & North Yorkshire |
|
|
Janice Chattaway |
07584641767 |
Advisor: Hull & Humberside |
|
|
Joanne Dixon |
07554110874 |
Advisor: Leeds Bradford & Keighley |
|
|
Ricky Sandoval |
07342066840 |
Advisor: Doncaster, Rotherham & Barnsley |
|
|
Nichola Wingrove |
07827842988 |
Advisor: Sheffield |
|
|
Lorraine Richardson |
07899818540 |
Advisor: Lancashire |
|
|
Lorna Banks |
07866786443 |
Advisor: Black Country |
|
|
Trevor Oakley |
07827358406 |
Advisor: The Marches (Shropshire, Telford & Wrekin & Herefordshire) and Worcestershire |
|
|
Philip Warwick |
07776226051 |
Advisor: Coventry and Warwickshire |
|
|
Davina Lowe |
07796994944 |
Advisor: Derbyshire |
|
|
Jane Crompton Payne |
07920070612 |
Advisor: Greater Manchester |
|
|
James Johnson |
07909688048 |
Advisor: Greater Manchester |
|
|
Ian MacDonald |
07769672207 |
Advisor: Cumbria |
|
|
Sarah Duignan |
07471025774 |
Advisor: Birmingham |
|
|
Nathan Wilkins |
Nathan.wilkins@citb.co.uk |
07775702632 |
Advisor: Leicestershire and South East Midlands (Milton Keynes Bedfordshire, Luton) |
|
Carole Jones |
07500605169 |
Advisor: Lincolnshire |
|
|
Susan Geary |
Susan.Geary@citb.co.uk |
07818008847 |
Advisor: Nottingham |
Scotland
| Name | Phone number | Location | |
|---|---|---|---|
|
James Halliday |
07876847012 |
Advisor: Dumfries and Galloway and Scottish Borders |
|
|
Alastair Melvin |
07834941284 |
Advisor: Aberdeen (City and Shire), Moray and Shetlands |
|
|
Cat McFarlane |
07799581034 |
Advisor: Glasgow City, East Dunbartonshire and Lanarkshire (North and South) |
|
|
Alan Duffus |
07740073275 |
Advisor: Highland, Eilean Siar and Orkneys |
|
|
Margaret Evans |
07785278141 |
Advisor: Lanarkshire (North and South) and Falkirk |
|
|
Laura Stoddart |
07787005214 |
Advisor: Argyll & Bute, Stirling and West Dunbartonshire |
|
|
Graham Donachie |
07770447416 |
Advisor: Dundee, Angus and Perth/Kinross, Fife |
|
|
Linda Jane Sutherland |
07824456048 |
Advisor: Glasgow City, Renfrewshire and East Renfrewshire |
|
|
Sarah Forbes |
07887752136 |
Advisor: Clackmannanshire, Lothian(s) and Edinburgh City |
Head office
Telephone: 0344 994 4400
Email: welcome@citb.co.uk
Postal address:
Sand Martin House
Bittern Way
Peterborough
PE2 8TY
We aim to respond to all emails within five working days.
Chief Executive
Postal address:
Sarah Beale
Chief Executive
CITB Head Office
Sand Martin House
Bittern Way
Peterborough
PE2 8TY
Chairman's office
Postal address:
Peter Lauener
CITB Head Office
Sand Martin House
Bittern Way
Peterborough
PE2 8TY
Norfolk (Bircham Newton)
National Construction College
Bircham Newton
Kings Lynn
Norfolk
PE31 6RH
Telephone: 0344 994 4433
Email: ncc@citb.co.uk
Kent (Erith)
National Construction College South
Manor Road
Erith
DA8 2AD
Glasgow (Inchinnan)
CITB and National Construction College
4 Fountain Avenue
Inchinnan
Renfrewshire
PA4 9RQ
For media enquiries, please email press.office@citb.co.uk
This email is for journalist enquiries only.
You can contact our Publications Department by:
Email: Publications@citb.co.uk
Phone: 0344 994 4122
Post:
Publications Department
CITB
Q10-Neon
Quorum Business Park
Benton Lane
Newcastle Upon Tyne
NE12 8BU
For branding enquiries, as well as to request permission to use the CITB logo, please email marketing@citb.co.uk
General enquiries
- Online enquiry form
- Tel: 0344 994 4400
- Working hours: 8:45am to 5pm, Monday to Thursday; 9am to 4pm, Friday. Closed on Bank Holidays.
Customer feedback
We welcome your comments, compliments or compaints.
CSCS feedback should be directed to https://www.cscs.uk.com/contact/
Stay up to date with CITB
Fill in our online form to tell us how you want to be kept informed by CITB.
You can choose to receive information from us by email, post or phone.
- Tel 0844 994 4047
- Email: ctdservices@citb.co.uk
- Working hours: 8.45am to 5pm, Monday to Thursday; 9am to 4pm Friday. Closed on Bank Holidays.
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