If you are interested in joining the Training Provider Network, the information on this page will help with your application. If you have any questions during your application, please contact tpnenquiries@citb.co.uk

Information: This guidance is for training providers who are new to working with CITB and do not plan to become an Internet Test Centre or SSP Provider currently.

If you are already an Approved Training Organisation (ATO), or you want to apply as a new Internet Test Centre or SSP Provider, use the following links:

• Join TPN if you are already an Approved Training Organisation (ATO)

• Join TPN as a new Internet Test Centre

• Join TPN as an SSP provider

Who can apply?

The Training Provider Network is open to all who deliver construction-related training, including:

• Commercial training providers

• Educational establishments

• Employers with an in-house training department

What approval do I need? 

This depends on the type of training products you currently deliver. When applying for TPN membership, you can choose one or more of the following approval categories:

• Non-accredited training to support the construction industry (Endorsed)

• Training mapped to CITB Short Duration Training Standards (Assured)

• Qualifications approved by an awarding organisation, such as an S/NVQ (Recognised).

• Site Safety Plus training or Internet Test Centre (Licensed)

Members can apply to add additional products at any time.

Requirements for approval

You must:

1. Deliver training that supports the construction industry

2. Meet the following organisational requirements:

   • Use a Quality Management System (QMS), with arrangements in place to monitor and improve your training

   • Provide evidence of trainer competence, qualifications and ongoing professional development

   • Document your policies and procedures that support quality training delivery

   • Have fit-for-purpose training facilities, resources or online learning systems

   • Manage learner records, training data and delegate information securely.

3. Hold appropriate insurance, including:

   • Employers' Liability Insurance (minimum level required by law)

   • Public Liability Insurance of at least £5 million

   • Professional Indemnity Insurance of at least £2 million.

4. Comply with TPN policies, procedures and membership requirements.

   • TPN Agreement (PDF, 433KB)

   • TPN Provider Handbook (PDF, 4.5MB)

   • TPN Principles of Membership (PDF, 117KB)

   • TPN Core Values (PDF, 101KB)

   • Conflict of Interest Policy (PDF, 211KB)

   • Appeals Policy (PDF, 236KB)

   • eLearning and eAssessment Policy (PDF, 283KB)

   • Counter Fraud, Malpractice and Maladministration Policy (PDF, 225KB)

   • Fees List (PDF, 242KB)

   • Access Arrangements and Reasonable Adjustments Policy (PDF, 255KB)

If you do meet these requirements, you can apply to join the Training Provider Network.

Evidence you’ll need 

You must prove that your organisation has suitable systems, processes and resources for high-quality training. This section explains what you'll need to submit to demonstrate you meet the requirements set out above.

We need to see the following:

1. Clear and up-to-date policies  

    These must explain how you:  

   • Support equality, diversity and inclusion 

   • Manage appeals, complaints and conflicts of interest 

   • Prevent malpractice, fraud and poor practice 

   • Meet relevant health, safety and legislative requirements 

   • Deliver testing or e-learning securely (where applicable).  

2. An active Quality Management System (QMS)  

   This includes:  

   • Documented quality procedures and regular review 

   • A quality monitoring, audit or sample plan  

   • Appropriately qualified trainers, assessors and invigilators  

   • Staff development and continuing professional development (CPD)  

   • Consistent and standardised delivery materials  

   • A quality management system that is actively used within your organisation.    

3. Suitable training facilities  

   Your training environments must be:  

   • Safe 

   • Well-equipped  

   • Suitable for the training being delivered.  

   This may include classrooms, workshops, practical training environments or online learning systems.   

4. Good record keeping and administration  

   You should demonstrate that you:  

   • Maintain secure training and assessment records  

   • Upload achievement data within required timescales  

   • Verify delegate identity  

   • Manage data safely and legally.  

How to apply

If you’re confident you meet the above criteria, apply here.

If you’re not sure, or have further questions to ask about TPN, contact our team at tpnenquiries@citb.co.uk.

How we review applications

We review applications within 10 working days. As part of this process, we'll check that your organisation and training provision meet the requirements for TPN membership. If we need any additional information, we'll contact you and explain what's needed.

Depending on the training you provide, we may also:

• Confirm any training is mapped against the relevant CITB Short Duration Training Standard Learn how to do this

• Confirm you have an in-date awarding organisation approval

• Check your latest External Quality Assurance (EQA) report shows no suspensions.

What happens next?

Once we've received your application, we'll guide you through the remaining steps and keep you updated throughout the process.

• Additional information requests

  We’ll review your application to confirm whether you are suitable for TPN membership. We may need additional information at this point. If so, we’ll contact you.

• Form of Agreement

  Upon receipt of any additional information, we’ll need you to sign a Form of Agreement for each type of training you supply.

• Approval granted

  Once your approval has been granted you'll receive a welcome email with a link to submit the contact details for those you'd like to have access to the TPN member SharePoint site. This is where you'll find member resources, guidance, updates, events and other exclusive content.

  You'll also get access to the TPN portal for self-assessments.

• First contact with your Training Provider Relationship Manager (TPRM)

  As a member of TPN you'll have ongoing support from a Training Provider Relationship Manager and access to member resources, events and opportunities to engage with CITB and fellow providers.

  Your TPRM will contact you within 10 working days of becoming a member to learn more about your organisation, answer any questions and discuss how you can get the most from your membership.

• QA visit

  A member of the CITB Quality Assurance team will carry out your first quality assurance visit within three months of you becoming a member.

Need help?  

If you have questions about TPN membership, the application process or whether TPN is right for your organisation, please contact us. Our team is here to help.

Email us at tpnenquiries@citb.co.uk.  

We look forward to welcoming you to the Training Provider Network.