Approved Training Organisations (ATOs)

ATO customer service telephone lines

Due to ongoing challenges outside of our control surrounding COVID-19, we have had to temporarily close our customer service lines for ATO customers.

This is a temporary reduced service and will be regularly reviewed in line with government advice. We will provide an update as soon as we have a clear date for service to return to normal.

Please see our Urgent messages page for more information and alternative contact details.

What is an ATO?

Find out about CITB Approved Training Organisations (ATOs)

How to become an ATO

Find out what you need to do to become a CITB ATO

Apply to become an ATO

Apply to become an Approved Training Organisation

Support for ATOs

Learn how to add a course or update a learner's training record

Managing ATOs

Learn about how CITB manages its relationship with ATOs

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