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Sector Skills Plans

Sector Skills Plans are tailor-made strategies designed to address the specific needs of different sectors within the construction industry. They are owned and shaped by construction industry stakeholders, outlining clear actions and interventions

Complaints policy

Find out more about CITB's complaints policy, including CITB's approach to receiving and dealing with complaints, how you can make a complaint, what you can expect from us when you do so, and how you can escalate a complainy if you are unhappy with

Environmental policy

CITB recognises we have a global climate emergency and that we must take action, amongst other interventions, to limit future global greenhouse gas emissions to help restrict future changes in the climate system.

Business Plan (What We Do)

CITB’s Business Plan 2025-26. This Plan brings our Strategic Plan to life, and provides a clear, straightforward approach to how we will work over the coming year to address the skills challenges facing the industry.

Welsh Language Policy

Wales is a dual language country where services and resources are made available bilingually to the public in Wales. In 2001, CITB committed to the Welsh Language Act (1993) by producing a Welsh Language Scheme, this meant committing to delivering

Who we work with

CITB works with construction employers, training providers, and Government to ensure that our policies are aligned to national and local policy across the UK.

Strategic Plan (What we do)

CITB’s Strategic Plan 2025-29. The Plan outlines how we will support employers, attract new talent, and develop a highly skilled, competent and diverse workforce over the next four years.