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Accessibility statement for www.citb.co.uk

This accessibility statement applies to www.citb.co.uk.

This website is run by the Construction Industry Training Board. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • parts or all of the page cannot be accessed via keyboard
  • the text will not reflow in a single column when you change the size of the browser window
  • no or barely visible focus on some areas
  • some content and functionality is not available when zooming the browser window
  • some error messages are not clearly associated with form controls

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

CITB is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • some images do not have alternative text - we plan to fix this by October 2021
  • some elements do not have sufficient contrast - we plan to fix this by October 2021
  • some links do not have appropriate link text - we plan to fix this by October 2021
  • most older PDF documents are not fully accessible to screen reader software
  • headings on some pages do not follow a logical structure - we plan to fix this by October 2021
  • some tables have style attributes that are not fully accessible - we plan to fix this by October 2021
  • some tables do not have a caption or header - we plan to fix this by October 2021
  • some form control labels are not unique - we plan to fix this by October 2021
  • some iFrames do not have a title - we plan to fix this by October 2021

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement 

This statement was updated on 01 July 2021. 

This website was last tested on 06 April 2021, the test was carried out by S8080.