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Complaints policy

Find out more about CITB's complaints policy, including CITB's approach to receiving and dealing with complaints, how you can make a complaint, what you can expect from us when you do so, and how you can escalate a complainy if you are unhappy with

London

Find out about financial support, training and events for your business in London.

Environmental policy

CITB recognises we have a global climate emergency and that we must take action, amongst other interventions, to limit future global greenhouse gas emissions to help restrict future changes in the climate system.

Sector Skills Plans

Sector Skills Plans are tailor-made strategies designed to address the specific needs of different sectors within the construction industry. They are owned and shaped by construction industry stakeholders, outlining clear actions and interventions

Employer Networks

Employer Networks are an initiative set up and funded by CITB aiming to simplify the way you get the support and funding you need to access the training you want. It’s all part of the service. Collectively employers are shaping the way funds

Business Plan (What We Do)

CITB’s Business Plan 2025-26. This Plan brings our Strategic Plan to life, and provides a clear, straightforward approach to how we will work over the coming year to address the skills challenges facing the industry.

Top 100 most influential women in construction

The Top 100 most influential women in construction was launched in 2022 and intended to showcase the influential women that work in the sector, making female and non-binary role models more visible and accessible. Now in its 3rd year, we continue to

Welsh Language Policy

Wales is a dual language country where services and resources are made available bilingually to the public in Wales. In 2001, CITB committed to the Welsh Language Act (1993) by producing a Welsh Language Scheme, this meant committing to delivering