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Complaints policy

Find out more about CITB's complaints policy, including CITB's approach to receiving and dealing with complaints, how you can make a complaint, what you can expect from us when you do so, and how you can escalate a complainy if you are unhappy with

CITB highlights 2018

The launch of our bold, industry-backed, three- year Business Plan was one of many highlights during a busy reforming year for CITB.

Scotland

Find out about financial support, training and events for your business in Scotland

Sector Skills Plans

Sector Skills Plans are tailor-made strategies designed to address the specific needs of different sectors within the construction industry. They are owned and shaped by construction industry stakeholders, outlining clear actions and interventions

Business Plan (What We Do)

CITB’s Business Plan 2025-26. This Plan brings our Strategic Plan to life, and provides a clear, straightforward approach to how we will work over the coming year to address the skills challenges facing the industry.

Welsh Language Policy

Wales is a dual language country where services and resources are made available bilingually to the public in Wales. In 2001, CITB committed to the Welsh Language Act (1993) by producing a Welsh Language Scheme, this meant committing to delivering