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Contact us

Use the links below to get telephone, email, postal address and working hours for each CITB service

Health, safety and environment (HS&E) test

Site Safety Plus (SSP)

  • Tel: 0344 994 4133
  • Postal address:

    Site Safety Plus
    CITB
    Bircham Newton
    King's Lynn
    Norfolk
    PE31 6RH

National Construction College courses

Construction Plant Competence Scheme (CPCS)

  • Online enquiry form
  • Tel: 0844 815 7274
  • Postal address:

    CPCS
    PO Box 320
    CITB, Bircham Newton
    King's Lynn
    Norfolk
    PE31 6WD
  • Working hours: 8am to 5pm, Monday to Thursday; 8am to 4pm on Friday. Closed on Bank Holidays.


Construction Skills Certification Scheme (CSCS)

  • Online enquiry form
  • Tel: 0344 994 4777
  • Postal address:

    CSCS
    PO Box 114
    CITB
    Bircham Newton
    King's Lynn
    Norfolk
    PE31 6XD
  • Working hours: 8am to 6pm, Monday to Friday. Closed on Bank Holidays.


Other card schemes

Construction Industry Scaffolders Record Scheme (CISRS)

  • Online enquiry form
  • Tel: 0844 815 7223
  • Postal address:

    CISRS
    PO Box 1055
    CITB
    Bircham Newton
    King's Lynn
    Norfolk
    PE31 6XQ

Certificate of Competence of Demolition Operatives (CCDO)

  • Tel: 0844 994 4047
  • Email: ctdservices@citb.co.uk
  • Working hours: 9am to 5pm, Monday to Thursday; 9am to 4pm Friday. Closed on Bank Holidays.

Head office

  • Tel: 0344 994 4400
  • Fax: 01485 577 793
  • Email: welcome@citb.co.uk
  • Postal address:

    Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

We aim to respond to all emails within five working days.

Download directions and a map to our head office (PDF, 377kb)

Chief Executive

  • Tel: 0300 456 7759
  • Postal address:

    Sarah Beale
    Chief Executive
    CITB, Head Office
    Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

Chairman's office

  • Tel: 0300 456 7759
  • Postal address:

    James Wates
    Carthusian Court
    12 Carthusian Street
    London
    EC1M 6EZ

General grant enquiries

Grant claim enquiries

  • Tel: 0344 994 4455
  • Email: levy.grant@citb.co.uk
  • Postal address:

    CITB Levy & Grant Customer Services
    CITB
    Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

England

Scotland

Wales

General enquiries, Levy Return advice and setting up a Direct Debit to pay your Levy

  • Tel: 0344 994 4455
  • Email: levy.grant@citb.co.uk
  • Working hours: 8am to 6pm, Monday to Friday. Closed on Bank Holidays.

Register with CITB

To complete your Levy Return and get your Grants claim statement online, register with CITB.

Assistance to complete a Levy Return

To request a visit from a Levy Grant Verifier to help you complete a Levy Return, contact:

Course enquiries and bookings

 

nationalconstruction.college@citb.co.uk

For media enquiries, please email press.office@citb.co.uk

This email is for journalist enquiries only.

For out of hours media enquiries, please contact Richard Purnell on 07786 336 243

  • Tel: 0300 994 4122
  • Fax: 0300 456 7758
  • Email: publications@citb.co.uk
  • Postal address:

    Publications Department
    CITB, Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

General enquiries

  • Online enquiry form
  • Tel: 0344 994 4400
  • Working hours: 8:45am to 5pm, Monday to Thursday; 9am to 4pm, Friday. Closed on Bank Holidays.

Customer feedback

Fill in our online form to give us general feedback, or to let us know about something you think we did well.

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