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Contact us

Use the links below to get telephone, email, postal address and working hours for each CITB service

Health, safety and environment (HS&E) test

Site Safety Plus (SSP)

  • Tel: 0344 994 4133
  • Postal address:

    Site Safety Plus
    CITB
    Bircham Newton
    King's Lynn
    Norfolk
    PE31 6RH

National Construction College courses

Construction Plant Competence Scheme (CPCS)

  • Online enquiry form
  • Tel: 0844 815 7274
  • Postal address:

    CPCS
    PO Box 320
    CITB, Bircham Newton
    King's Lynn
    Norfolk
    PE31 6WD
  • Working hours: 8am to 5pm, Monday to Thursday; 8am to 4pm on Friday. Closed on Bank Holidays.
  • If your feedback relates to the CSCS card scheme please contact CSCS directly.


Construction Skills Certification Scheme (CSCS)

  • Tel: 0344 994 4777
  • Web: www.cscs.uk.com/contact
  • Postal address:

    CSCS
    PO Box 114
    CITB
    Bircham Newton
    King's Lynn
    Norfolk
    PE31 6XD
  • Working hours: 8am to 6pm, Monday to Friday. Closed on Bank Holidays.


Other card schemes

Construction Industry Scaffolders Record Scheme (CISRS)

  • Online enquiry form
  • Tel: 0844 815 7223
  • Postal address:

    CISRS
    PO Box 1055
    CITB
    Bircham Newton
    King's Lynn
    Norfolk
    PE31 6XQ

Certificate of Competence of Demolition Operatives (CCDO)

  • Tel: 0844 994 4047
  • Email: ctdservices@citb.co.uk
  • Working hours: 9am to 5pm, Monday to Thursday; 9am to 4pm Friday. Closed on Bank Holidays.

Head office

  • Tel: 0344 994 4400
  • Fax: 01485 577 793
  • Email: welcome@citb.co.uk
  • Postal address:

    Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

We aim to respond to all emails within five working days.

Download directions and a map to our head office (PDF, 377kb)

Chief Executive

  • Postal address:

    Sarah Beale
    Chief Executive
    CITB, Head Office
    Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

Chairman's office

  • Postal address:

    James Wates
    Carthusian Court
    12 Carthusian Street
    London
    EC1M 6EZ

General grant enquiries

Grant claim enquiries

  • Tel: 0344 994 4455
  • Email: levy.grant@citb.co.uk
  • Postal address:

    CITB Levy & Grant Customer Services
    CITB
    Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

England

Scotland

Wales

General enquiries, Levy Return advice and setting up a Direct Debit to pay your Levy

  • Tel: 0344 994 4455
  • Email: levy.grant@citb.co.uk
  • Working hours: 8am to 6pm, Monday to Friday. Closed on Bank Holidays.

Register with CITB

To complete your Levy Return and get your Grants claim statement online, register with CITB.

Course enquiries and bookings

 

nationalconstruction.college@citb.co.uk

For media enquiries, please email press.office@citb.co.uk

This email is for journalist enquiries only.

For out of hours media enquiries, please contact 07825 022 877.

  • Tel: 0344 994 4122
  • Email: publications@citb.co.uk
  • Postal address:

    Publications Department
    CITB, Bircham Newton
    Kings Lynn
    Norfolk
    PE31 6RH

General enquiries

  • Online enquiry form
  • Tel: 0344 994 4400
  • Working hours: 8:45am to 5pm, Monday to Thursday; 9am to 4pm, Friday. Closed on Bank Holidays.

Customer feedback

Fill in our online form to give us general feedback, or to let us know about something you think we did well.

CSCS feedback should be directed to https://www.cscs.uk.com/contact/

Stay up to date with CITB

Fill in our online form to tell us how you want to be kept informed by CITB.

You can choose to receive information from us by email, post or phone.

  • Tel: 0844 994 4047
  • Email: ctdservices@citb.co.uk
  • Working hours: 9am to 5pm, Monday to Thursday; 9am to 4pm Friday. Closed on Bank Holidays.

Contact your local CITB Advisor

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

Bucks and Herts

Essex 

Greater Cambridge and Greater Peterborough

East Anglia

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

North London 

West London

East London

South London

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

North Eastern

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

Cheshire & Warrington 

Cumbria

Greater Manchester

Lancashire

Liverpool City Region

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

Cornwall and Isles of Scilly

Heart of the South West

West of England & Gloucestershire 

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

Black Country

Coventry & Warwickshire

Greater Birmingham & Solihull

Stoke on Trent & Staffordshire

The Marches

Worcestershire

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

Derby, Derbyshire, Nottingham & Nottinghamshire 

Leicester & Leicestershire

SEMLEP

Greater Lincolnshire

If you wish to contact your local Advisor directly - please see a list of all Advisors below:

Humber 

Leeds City Region

Sheffield City Region

York & North Yorks & Tees Valley

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