Facebook Pixel
Skip to content

How to upload bulk achievements on the  Construction Training Register (CTR)

One of the tasks that a CITB Approved Training Organisation (ATO) has is to add a learner's achievement to their training record when they have completed the training or a course.

When an CITB ATO adds a learner's achievement, this triggers the process for the automated grant payment to the employer. It is very important for an ATO to do this within 10 days after a learner has completed the course.

How to add an achievement in the Construction Training Register

  1. Before you log into the system, you need to have the following pieces of information:
    • the learner's name
    • the learner's unique ID (which could include the Unique Learner Number (ULN), National Insurance (NI), or Individual ID/Registration number)
    • the employer's registration number, and
    • the title of the course that the learner has just completed.
  2. Sign into the CITB online services portal. You will need the email address you used when you first set up your ATO account and your password.
  3. Once you have logged in, you need to select whether you're adding an individual achievement or bulk achievements.
    • To add an individual achievement, you first need to search for the learner's record.
      Once you have found that record, choose Submit Individual Achievement and fill in the required fields.
    • To add bulk achievements, make sure that you have read the guidance notes which are linked in the on-screen instructions before you do any bulk upload.
      Please use the CSV file template that is provided on the portal to make a bulk upload of achievements - no other file formats will be accepted.
  4. You have 2 days from adding the achievement to make any final changes, before it is submitted for grant payment. You can find these by clicking on the View Achievements tab.
  5. Watch the video above for a step by step guide on how to use the system to add individual or bulk achievements.