CITB has developed this standard in discussion with industry
Duration
Minimum 1 day of 6 learning hours
Purpose/scope
The purpose of training delivered against this standard is to provide experienced site managers with an introduction to managing a home build site.
The scope includes:
- handover process
- roles and responsibilities
- motivation and management of teams and individuals
- customer service
- assertiveness
- chairing meetings
- legal responsibilities
- conflict resolutions.
Occupational relevance
Training delivered against this standard would be relevant to the following occupational groups:
- operative and craft
- supervision
- management and leadership.
Candidate pre-requisites
Candidates should have gained a minimum of 3 months experience within the home building sector and have a basic knowledge of building terminology and techniques.
Instruction/supervision
As a minimum, course instructors must be able to demonstrate that, in relation to this standard, they have:
- A train the trainer or instructional techniques course certificate
- Successfully completed training to this standard
- At least 2 years relevant industrial experience
- A verifiable CV.
Delivery
Delivery may be in an on or off the job environment.
All materials and equipment must be of a suitable quality and quantity for candidates to achieve learning outcomes, and must comply with relevant legislation.
The class size and candidate/instructor ratio must allow training to be delivered in a safe manner and enable candidates to achieve the learning outcomes.
This standard is considered to contain 51 per cent or more theoretical learning.
Assessment
For the successful completion of training, the trainer will be required to make a declaration of the learner’s contribution during the course and that they are confident the learner has understood the content of the course.
Quality assurance
Quality assurance against this standard will require initial approval of the training organisation and their content mapped to the standard.
CITB will also conduct an approval intervention, either desk-based or centre visit, to ensure the training organisation can meet the requirements of the Training Standard.
Approved training organisations (ATOs) will be required to present information on records of training and assessment upon request to CITB for desk-based analysis. They will also be visited annually by the CITB quality assurance team.
Renewal/refresher
Non-mandatory refresher every 3 years
Approval date
November 2018
Review cycle
Either on request or in 3 year(s) from approval date.
Learning outcomes
- Describe the handover process
- Identify roles and responsibilities on a home build site
- Manage teams and individuals involved in home build and handover process
- Deliver customer service following company procedures.