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Onsite Experience Hubs

In 2019 CITB invited bids for projects to establish onsite experience hubs to help address the complex recruitment challenges facing the construction industry in England and Wales.

Onsite Experience Hubs in England - Seven onsite experience hubs are in operation, with a further two in development, to address the complex recruitment challenges facing the construction industry in England.

Onsite Experience Hubs in Wales - Four onsite experience hubs are in operation which will increase the talent pool for job-ready construction workers in Wales.

Onsite Experience Hubs in Scotland - Paused in 2020 as a result of the pandemic, the commission is currently earmarked for re-launch in Scotland in 2022 and aims to create a model of local, onsite experience to help address the complex recruitment challenges facing the construction industry in Scotland. Further details will be published on the Current opportunities page when available.


This consists of four projects which aim to improve procurement practices in the construction industry.


The improvement in project performance through embedded procurement processes. The project will establish an industry-wide Lean Competency framework and Lean Construction credits system with associated training materials, training standards and learning pathways, focused on the end to end procurement/productivity process thereby increasing engagement in lean construction and improving productivity.

Nottingham Trent University/Morgan Sindall

This project will involve the implementation of an “Integrated Value-based Supply Chain (IVSC)” procurement approach for the delivery of local authority (LA) projects. According to industry forecasts, the LA building sector fared poorly in 2018, and is expected to continue to underperform relative to the housing and infrastructure sectors.

This new procurement approach will embed processes and practices that drive productivity improvements through innovation and a focus on collaborative value addition by Tier-2, and Tier-3 organisations.

Supply Chain Sustainability School

“Performance through Procurement” project brings together 11 of the supply Chain School Partners who are tier 1 contractors, their key supply chain members and client organisation to drive increased performance through the adoption of better procurement and supply chain management practices and improved collaboration.

This approach will demonstrate contribution to the outcome sought in CITB’s commission.

Civil Engineering Contractors Association (CECA)

This project will support infrastructure suppliers to be ready for Project 13, a fundamental change in how the sector’s clients deliver high performing infrastructure. Project 13 was launched in May 2018. It seeks to develop a new business model – based on an enterprise, not on traditional transactional arrangements – to boost certainty and productivity in delivery, improve whole life outcomes in operation and support a more sustainable, innovative, highly skilled industry.

A major challenge for the roll out of Project 13 will be training & development of the workforce to deliver improved productivity. As Project 13 is a new initiative, there is no existing training provision. The group’s proposal is to develop and deliver a Boosting Infrastructure Productivity syllabus focusing on Project 13, with a sustainable model that can continue after the funded period.

This is one project that is managed by Civil Engineering Contractors Association (CECA) and part delivered by the Supply Chain Sustainability School. This project promotes a culture of fairness, inclusion and respect (FIR) and brings many business benefits to the companies that work to achieve it.

As a sector, we need to embrace FIR to attract, recruit, train and retain the people we need to address the industry-wide skills shortage. This project also helps leaders and managers in the construction industry to improve inclusion and to train FIR Ambassadors to spread the word across the industry.

Clients and large contractors are increasingly expecting their supply chain partners to work with them to achieve this. Many clients and contractors now have a focus on social value as part of procurement and delivery and are increasingly expecting their supply chain partners to work with them to achieve more inclusive, fairer and more respectful workplaces and working practices.

For more information, visit the Fairness, Inclusion and Respect section on the Supply Chain Sustainability School website or the Fairness, Inclusion and Respect Phase 3 project page on our website.

This consists of two projects managed by Energy Skills Partnership (ESP) and Glasgow Clyde College (GCC). This projects will address an identified industry need to recruit and train 100 FTE ne, quality assessors to enable the efficient delivery of assessments for apprenticeships in Scotland.

Working in partnership with 23 of Scotland’s construction colleges, government agencies and private training providers, a coordinated approach in recruiting 100 FTE assessors will be managed and implemented by ESP applying a good geographical spread across CITB’s 7 regions.

For more information, visit the ESP Scotland website.

This consists of one project has established and is promoting industry wide standards for all roofing disciplines through an "Accredited Roofer" programme that will act as a skills baseline for the sector and that will professionalise the industry: RoofCERT.

Also, the project have run a pilot scheme with three rainscreen contractors in 2021 and developing a 'proof of concept' for an accreditation structure and related technical and behavioural training modules that have the ability to significantly reduce industry failures rates on inspections and improve the build quality of rainscreen cladding installation.

For more information, visit the RoofCERT website.

This consists of one project contracted to Home Builders Federation (HBF) and delivered by NHBC Building Inspectors, the course will discuss practical guidance on improving quality and standards and how to promote awareness of good practice on site.

Sessions are available across the UK and can be delivered on or near your site provided that a suitable room is available to seat the attendees, such as a large site office, canteen, nearly completed property, show house or another venue close to the site.

The content has been tailored to the following build stage areas:

  • External walls
  • Cavity trays
  • Insulation
  • Weep holes
  • Fire stopping

Courses are available for a limited time only so book now to avoid disappointment on the NHBC website.

The launch of the brickwork masterclasses is part of a wider initiative focusing on providing key training to bricklayers, site managers and those in further education. More courses are to be announced soon, visit the Home Building Skills Partnership website for more details.

This is one project delivered by the Finishes and Interior Sector Ltd (FIS) to introduce 200 new entrants to finishes sector in 2021, and developing long-term relationships with other funding sources to create a self-sustaining and robust new-entrant pathway from 2022 and beyond.

The project selects and trains the most suitable individuals, aiming for 2 out of every 3 individuals trained to secure employment.

For more information, visit the FIS website.

This intervention consists of 4 projects which focus on giving construction leaders the skills to drive digital change.

Gloucester Construction Training Group

This project has been designed to support the development of Digital Leaders in construction SME. The driver will be helping SMEs establish a business case for change by identifying processes that can be streamlined and removed using a digital solution. This will be supported by raising awareness of the solutions available and how to evaluate benefits, manage cultural change, remove barriers and implement new ways of working.

Leeds Beckett University

The project is a collaboration between two universities, a digital training company, a CITB registered employer and a CITB registered training group. It aims to help business leaders develop skills and mindset to drive digital transformation.

It will:

  • Conduct digital audits of participating organisations;
  • Develop case studies and training material for best-practice digital leadership; and
  • Deliver digital leadership training using a hub and spoke model to leaders in participating contractors’ supply chain organisations

Supply Chain School

Downloading a Digital Mindset’ draws upon what is arguably the UK’s leading digital infrastructure project, Tideway, and uses best practice from Costain, Skanska and the Supply Chain School’s main infrastructure contractors to create a blend of online and face to face digital leadership training. Over 3 years the programme will equip more than 2,100 managers and leaders with the skills and technology knowledge to embed a digital approach into their business strategies

Setting out for Construction

This project will provide leaders with the skills needed to select and implement the elements of digital construction which are most beneficial to their organisation. We

will achieve this through open training courses, in-house support and coaching, seminars, webinars, on-line courses, written resources, an online diagnostic tool, open-source teaching and training materials and by connecting construction companies to the relevant experts.

This intervention consists of 8 projects that focus on increasing the uptake and adoption of immersive learning in the construction industry.

BAM Nuttal

This project focusses on Improving behavioural induction for Highways and will lead to · Increased uptake of non-native English speakers undertaking Inductions in native language.

  • Increased ability to measure learner performance through data analytics from the developed app. Reduced learning hours, increased class sizes and increased learning retention for site induction.
  • Improved access to site safety, behaviour and culture information in native language
  • Uptake of site induction programme at other Highways sites
  • Increased awareness of cultural and behavioural values in modern construction sites
  • Increased appeal of construction sector through showcasing of new technologies

Bridgewater & Taunton College

The project will support colleges delivering the training requirement for 20% off-site learning for Steel Fixing. It will use AR to enhance the acquisition of skills and competencies, reinforced on site using a remote access collaborative VR classroom.

Individuals will use top-end immersive learning headwear in college to enhance real-world learning. They will then be given a low-cost mobile VR headset that they will take to site that will be worn off-site at scheduled times to refresh skills in a collaborative virtual classroom shared with learners and tutor.

City College Plymouth

This project will reduce learning hours and increase retention of students by developing a high-quality virtual 4-bedroom house and building site from which a range of learning can be undertaken.

Behavioural safety training modules will be developed at each stage of construction, for example: plant and equipment hazards in initial stages; WAH in the final stages; electrical and fire hazards in a completed build. Modules will map to OCN Level 1 Health and Safety course and multi-purpose across disciplines. Intervention will be a blended learning solution - learned in the real world and rehearsed in the virtual world.

The project will also expand the capacity and capability of immersive learning by promoting VR in construction at careers events, as well as deliver a programme of upskilling college staff and local employers in how to adopt & embed immersive learning.

Construction Wales Innovation Centre

This project will Improve the learner experience by increasing access to hazardous equipment or environments. Improve the student impact of teaching and learning by increasing the acquisition and / or retention of knowledge over time. Removing barriers to learning by increasing uptake, and increasing time spent on, to the learning experience.

It will deliver learning experiences to 2,440 learners, develop 23 VR/AR modules and have 6 training delivery hubs and a Learner management portal with a Train the trainer programme.

Hire Association Europe

The project will develop a web-based content creation platform and community space that allows users to generate their own learning experiences for virtual and augmented reality.

The system will use a simple drag and drop interface and will include a learner management system that will allow learning experiences to be tracked, monitored and quality assured.

The platform will host VR content developed by HAE from other projects. Content will be accessible in 3D via a computer screen, and in PDF. The platform will be hosted by HAE, made available to industry and funded by a low-cost pricing model.

Delivering 5 AR and VR experiences in priority themes (Mental Health at Work; Environment and sustainability; Dust / Silica / Asbestos; Banksman / Traffic Marshalling; Introduction to Hire) piloting with 2,192 industry employees and learners

Tunnel Skills

This project will demonstrate the value of immersive learning to industry by improving the student impact of teaching and learning by increasing retention of skills & knowledge over time, remove barriers to learning experiences by improving access to hazardous or remote environments and improve the business case for training by reducing costs.

It will develop 5 x 3D Digital assets with embedded learning content covering Access into shafts and tunnels under construction; Pit bottom; Sprayed concrete lining; Tunnel boring machine and Pipe Jacking.

This intervention works to improve mental health & wellbeing in the construction industry. Two projects, working with Laing O’Rourke, The Lighthouse Charity and Building Mental Health, focusing on creating a network of Mental Health First Aid

instructors who train a network of Mental Health First Aiders who will support the construction workers on an individual basis, as well support the culture shift to improve mental health awareness within the industry.

The most recent project with Laing O’Rourke, The Lighthouse Charity, and the Samaritans, focuses on developing a wellbeing and resilience hub which will host a variety of free tools and resources for use by the construction industry, as well as gather crucial data to understand the impact of the interventions.

Find out more from these projects:

Creating high quality on and off-site training courses for Bricklayers, through the launch of 16 ATO delivered short duration training courses, provided by the ABC Assessment Centre.

The training courses will be written directly by bricklaying employers to target bricklayers on a nationwide scale. The areas of skill covered by the training courses have been determined by employers because of their relevancy to Modern Methods of Construction and to address the lack of skills seen from bricklayers and trainees on their sites.

Find out more on the Creating high quality on and off-site training courses for Bricklayers based on new standards project page.

This project focuses on developing entry routes and raising awareness of the sector to people who had never considered hire as a viable career option, including influencing decision makers through a comprehensive marketing/promotional campaign.

The capacity of industry and education to deliver training in off-site construction is increased through the development of 28 standardised offsite training products, a learner diagnostic tool and train the trainer materials. Training materials in offsite are standardised, endorsed and adopted by industry and education through distribution platforms from the Supply Chain School and National Open College Network.