New online tool for group bookings
You can now make online group bookings for HS&E and CPCS Renewal tests for four or more people at any of the 168 test centres across the country.
The Scheduler Group Booking Tool enables you to:
- Create your own candidate lists
- Book a test at a centre and time of your choosing (subject to availability)
- Pay for all tests using a credit/debit card or voucher for all candidates on that booking
- Reschedule or cancel bookings.
Payments can be made by credit/debit card or voucher.
Standard terms and conditions apply (PDF, 181KB).
To pay for a booking for one to three people in a single transaction, call the telephone booking line on 0344 994 4488.
To make a group booking
You need to contact CITB to set up your account and gain access to the system. Email CITB at firstname.lastname@example.org.
Candidates requiring special assistance
Voiceovers and British Sign Language can be booked using the new Scheduler Group Booking Tool if this support is available for the candidate’s test.
For group bookings requiring other types of special assistance, such as readers or interpreters with extra time, please call 0344 994 4488 or email email@example.com.
To purchase vouchers
You can control how and when you pay for multiple test bookings by purchasing vouchers in advance.
Purchase vouchers online or by calling 0344 994 4488. We can also issue vouchers to individuals, to encourage candidates to book tests online or through the booking line.
You can cancel or reschedule a test online or by calling the booking line on 0344 994 4488. This should be done at least three working days before the test, otherwise you will lose your fee.